Frequently Asked Questions

We are here to make the buying process as easy as possible. If you have a question which is not answered he, be sure to send us an email so we can assist!

I'm new to all this, how does it all work?
Simply find your perfect registration and when placing your your order, decide if would like SwiftReg to supply your number plates and transfer your registration to the vehicle and we will take care of the rest, updating you every step of the way via email.

For full details on the ordering process please see our Number Plate Ordering Guide
Do I have to assign my new registration to a vehicle straight away?
No - you have a period of upto 10 years to decide if you want to transfer it onto a vehicle. Whilst it is not on a vehicle, it is held on a retention certificate.
Can I transfer a registration onto my vehicle immediately?
Once we have processed your order which usually is within 7-10 working days from date of order and sometimes even quicker, you can then either assign it straight away or keep on retention until until you are ready to assign. 

Please note: The DVLA transfer fee is always payable at the point of purchase, but you will not be charged again when you assign your registration mark at a later date.
What documents do you need to transfer a registration onto my vehicle?
For SwiftReg to transfer your new registration, all we require is details from your most recent V5C document.

If you have chosen our Fast Track Transfer option, you will be asked to provide these details after submitting your order and making payment on our website.

If you do not wish to transfer your new registration straight away, then no documents are required,
Is there any vehicle I cannot transfer a registration onto?
You cannot transfer a personalised registration onto a Q registered vehicle. This is a vehicle which license plate begins with a "Q" which is where the age or identity is in doubt.

You can only transfer a registration onto a vehicle which requires a MOT or HGV certificate. ie; You cannot transfer a registration onto a tractor as these do not need MOT or HGV certificates

You cannot transfer a registration onto a vehicle to make it appear newer than it actually is. For example, you cannot transfer a registration which was issued in 2018 onto a 2015 vehicle. If your unsure, please contact us before you make your purchase.

What happens to my old registration?
When you assign your new registration to your vehicle, if your old registration is the vehicles original it will normally be assigned back to the vehicle by the DVLA upon removing your private registration number in the future.

However, if you currently have a private registration number on your vehicle you will need to request DVLA hold this on a retention certificate for you. 

You must do this before the new registration number is assigned to the vehicle or you will lose the entitlement of this. A further £80 transfer fee will be applicable for you current private registration to be put on retention certificate for future use. We can also take care of this for you for a small admin charge on your behalf.
Are number plates included in the price?
The prices you see advertised are the price for the registration only. You can however include a set of DVLA compliant and high quality road legal plates upon checkout with options ie 4D Number Plates, Border and Flag options
I've changed my mind, can I get a refund?
There is no automatic right to a cancellation. Please refer to our terms for full details
I want to sell a registration, can you help?
Swiftreg can advertise your personalised registration on our website which receives thousands of visitors every day.

To list your registration for sale, please complete the listing form on this page Sell My Number Plate
Can I put a personalised registration on a motorbike or moped?
Yes, motorcycles/motorbikes and mopeds are permitted for personalised registrations.
Need additional assistance or want to ask a question? Let us know how we can help you.
We're here to help
Speak to an expert 01732 280212
Connect with us